I filled out repair forms and paid $15 to mail off my product to the warehouse only for them to tell me they were unable to do anything for me. They offered to recycle my bag or send it back so I opted for them to send it back, but I now have a suitcase I’m unable to use. I would NOT recommend American Tourister as they don’t seem to care about the quality or longevity of their product nor about helping the customer once they have purchased it.
This means it’s mostly ABS plastic but has a polycarbonate coating on the outside for added protection. The brand wasn’t the most durable in our tests, it but earned high ease-of-use scores. The Platinum Elite softside luggage (pictured here) stood out in our Lab tests. Not only was it durable, but it was also spacious enough american tourister bag to hold our entire load with room to spare. The downside was that it was heavier than others, but it’s a fair tradeoff for the top-of-the-line features.
Used it for my first travel and when it came out of the conveyor belt, handle was missing and one corner was bent and cracked. I contacted American Tourister for the warranty and they said they do not cover damages through airlines. The quality of the bag is so poor that it broke within one flight. A set can be cost-effective if you travel often or need multiple suitcases for family trips. Its suitcases have been known to buckle after a few years of wear and tear, so they aren’t the best for digital nomads or frequent travelers who might need more sturdy luggage. Here’s my list of some of the best American Tourister suitcases and bags for kids and adults, depending on types of travelers.
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When I announced to friends and family The american tourister bag Hubby and I would be travelling for a year, surprisingly one of the first questions people asked was, “So, are you backpacking? Yes, in addition to luggage, American Tourister also offers a variety of travel accessories. Choosing between a luggage set and individual suitcases depends on your travel habits and requirements. But, the size restrictions for carry-on luggage can vary by airline, so I always recommend checking the specific dimensions of your suitcase and verifying with your airline’s carry-on luggage guidelines. Overall I think that American Tourister is a good brand for infrequent travelers and those looking for a friendly and stylish mid-range suitcase.